Frequently Asked Questions

What’s included in the subscription?

You’ll receive your login details by email with clear instructions to install and activate the service.

How long to receive IPTV access?

Usually 5 to 30 minutes. May take up to 1 hour during evenings or weekends.

Supported devices and apps?

Smart TVs, Android, Fire Stick, iOS, Windows, Mac. Works with IPTV Smarters, TiviMate, XCIPTV, etc.

Do you offer a free trial?

Yes, we offer a 24-hour free trial so you can test the quality before buying.

Can I use same account on multiple devices?

One device at a time. For multi-device use, separate subscriptions are needed.

Do you offer technical support?

Yes, 24/7 support via WhatsApp, email, and live chat. We're here to help anytime.

Recommended internet speed?

At least 15 Mbps. For best results, use wired connection or strong Wi-Fi.

What if a channel doesn’t work?

Temporary issues can happen. Contact support and we’ll fix it or give alternatives.